Availability of Public Transportation

Oct 13, 2025 by leolavanderia.com.br 46 views

Public transportation is a vital component in supporting the activities and mobility of the population in urban areas. The quality of public transport services often reflects the quality of the city's transportation and governance system. In the context of Medan City, the perpetrators of the trip have various considerations when choosing a mode of transportation, including the attractiveness and benefits offered. However, it is not uncommon for the perpetrators of the trip to be forced to use public transportation due to other alternative limitations. This article will discuss public perceptions of public transport services in Medan City, focusing on public transport users, especially mini bus passenger cars.

Research Methodology

This study involved a field survey with respondents from people who used public transportation. Some aspects evaluated in public transport services include reliability, comfort, safety, speed, and affordable prices. Data was collected using a questionnaire and analyzed by descriptive analysis methods, including frequency graphs and chi square analysis.

Main Findings

Availability of Public Transportation

Most travel perpetrators recognize that public transportation in Medan is quite available. However, challenges arise in aspects of timeliness, where the majority of respondents state that public transportation is rarely on time.

Reliability: The reliability of public transportation in Medan is a concern, with most respondents stating that public transportation is rarely on time.
Timeliness: The timeliness of public transportation is a major issue, with most respondents reporting that public transportation is often delayed.

Transportation Transfer

Respondents reported that they often need to move one time public transportation to achieve travel destinations, which increase time and complexity in their journey.

Transfer Complexity: The complexity of transferring between public transportation modes is a significant issue, with most respondents reporting that it takes a long time to transfer.
Transfer Frequency: The frequency of transferring between public transportation modes is also a concern, with most respondents reporting that they need to transfer multiple times.

Driver-Passenger Interaction

This is a positive point, given the direct interaction between the driver and passengers often affects the travel experience.

Driver-Passenger Interaction: The direct interaction between the driver and passengers is a positive aspect of public transportation in Medan, with most respondents reporting that it affects their travel experience.
Driver Behavior: The behavior of the driver is also a concern, with most respondents reporting that it affects their travel experience.

Ease of Using Transportation

The majority of public transport users reveal that they find it easy to get up and get off the vehicle. This indicates that the accessibility of public transportation in Medan is still quite good.

Accessibility: The accessibility of public transportation in Medan is still quite good, with most respondents reporting that it is easy to get on and off the vehicle.
Ease of Use: The ease of use of public transportation in Medan is also a positive aspect, with most respondents reporting that it is easy to navigate.

Comfort of Seating

The quality of seating in public transport is generally considered comfortable by most of the perpetrators of the trip, although there are reports about the temperature in the vehicle that is less comfortable.

Comfort: The comfort of seating in public transportation in Medan is generally considered good, with most respondents reporting that it is comfortable.
Temperature: However, the temperature in the vehicle is a concern, with most respondents reporting that it is less comfortable.

Security

This shows the need for more attention in increasing public transportation security.

Security: The security of public transportation in Medan is a concern, with most respondents reporting that it is not secure.
Safety: The safety of public transportation in Medan is also a concern, with most respondents reporting that it is not safe.

Transportation Costs

Related to costs, the majority of respondents assess the current public transportation costs in the medium category, show that prices can still be accepted by the public.

Cost: The cost of public transportation in Medan is generally considered medium, with most respondents reporting that it is affordable.
Price Acceptance: The price acceptance of public transportation in Medan is also a positive aspect, with most respondents reporting that it is acceptable.

Conclusion and Implications

The results of Chi Quadrat analysis showed that respondents' answers were not uniform, showing variations in the perception of the perpetrators of travel on public transport services in Medan. This indicates that public transport managers must be more sensitive to the needs and expectations of the community. Improvements to aspects of timeliness, security, and facilities such as bus stops can increase user satisfaction.

Through improving services, it is expected that public transportation does not only function as an efficient mode of transportation, but also becomes the first choice for people in the city of Medan. Tangible actions from the government and related parties will greatly determine the quality of public transportation and its impact on future urban mobility.

Recommendations

Based on the findings of this study, the following recommendations are made:

Improve Timeliness: Public transportation managers should improve the timeliness of public transportation services to reduce delays and increase reliability.
Increase Security: Public transportation managers should increase security measures to ensure the safety of passengers.
Improve Facilities: Public transportation managers should improve facilities such as bus stops to increase user satisfaction.
Increase Accessibility: Public transportation managers should increase accessibility of public transportation services to reduce the complexity of transferring between modes.
Improve Driver-Passenger Interaction: Public transportation managers should improve the interaction between drivers and passengers to increase user satisfaction.

Q: What are the main challenges faced by public transportation users in Medan City?

A: The main challenges faced by public transportation users in Medan City include the unreliability of public transportation, the complexity of transferring between modes, and the lack of security measures.

Q: What are the most common modes of public transportation used in Medan City?

A: The most common modes of public transportation used in Medan City include mini buses, buses, and taxis.

Q: How do public transportation users perceive the comfort of seating in public transportation in Medan City?

A: The quality of seating in public transport is generally considered comfortable by most of the perpetrators of the trip, although there are reports about the temperature in the vehicle that is less comfortable.

Q: What are the most common complaints about public transportation in Medan City?

A: The most common complaints about public transportation in Medan City include the unreliability of public transportation, the complexity of transferring between modes, and the lack of security measures.

Q: How can public transportation users improve their experience in Medan City?

A: Public transportation users can improve their experience in Medan City by using public transportation during off-peak hours, being aware of the schedules and routes of public transportation, and reporting any issues or concerns to the authorities.

Q: What are the benefits of using public transportation in Medan City?

A: The benefits of using public transportation in Medan City include reducing traffic congestion, decreasing air pollution, and increasing mobility for people with limited financial resources.

Q: How can the government and related parties improve public transportation in Medan City?

A: The government and related parties can improve public transportation in Medan City by increasing the frequency and reliability of public transportation services, improving the facilities and infrastructure of public transportation, and increasing the security measures to ensure the safety of passengers.

Q: What are the implications of improving public transportation in Medan City?

A: Improving public transportation in Medan City can have significant implications, including reducing traffic congestion, decreasing air pollution, and increasing mobility for people with limited financial resources. It can also contribute to the economic growth and development of the city.

Q: How can public transportation users contribute to improving public transportation in Medan City?

A: Public transportation users can contribute to improving public transportation in Medan City by providing feedback and suggestions to the authorities, reporting any issues or concerns, and using public transportation responsibly and sustainably.

Q: What are the future directions for public transportation in Medan City?

A: The future directions for public transportation in Medan City include increasing the use of technology to improve the efficiency and reliability of public transportation services, improving the facilities and infrastructure of public transportation, and increasing the security measures to ensure the safety of passengers.

By addressing the challenges and improving the services of public transportation in Medan City, the government and related parties can contribute to the economic growth and development of the city, and improve the quality of life of its citizens.